Sharpener 2.0 Info
PixelGenius very much appreciates your choice of trying or buying PhotoKit Sharpener 2. We want your experience to be as trouble-free as possible. If you have any technical support questions not covered by the PhotoKit Color User Guide or the Info page, please use the online form to send an e-mail to Pixel Genius Tech Support.
Note: Pixel Genius does not offer live phone support. Please contact Tech Support via the e-mail form. We try to respond within 24 hours, Monday-Friday. Also, if you send e-mail to Tech Support, please be sure you enable return e-mails from the pixelgenius.com domain in any anti-spam software you may use. Tech Support can not respond to spam blocker procedures.
If you need to check your eSellerate records for your receipt, order number or your transaction record, click here.
You can also double check your serial number by going to the About Plug-ins and navigating to your PhotoKit Plug-in Module. The About Screen contains the product, the version number, and serial number.
The PixelGenius EULA allows the installation of your purchased products on two computers-not to be run at the same time. There is no limit to the number of re-installs you are allowed to make. Your product license is platform specific. PixelGenius does not offer a cross platform license transfer. PixelGenius End User License Agreement (EULA).
PixelGenius offers a free demo period (seven or ten day, depending on product). Once expired, PixelGenius can not extend the demo period. PixelGenius also offers a 30 day money back guarantee on all purchases. Please see the 'Terms of Sale' for information regarding making a return. PixelGenius Terms of Sale
If you have any questions regarding your credit card transaction or billing, please contact eSellerate Customer Support. Note, this email address is for questions regarding your credit card transaction or billing only. Product Tech Support questions must go to PixelGenius.