The GM versions of the products will pick
up and use your current products' serial
numbers if you have already installed and
used them on the machine on which you are
installing. However, if you are installing
them for the first time, you will need
to enter your original product serial
numbers for the current versions when
prompted. Note that only PhotoKit Color
2.x serial numbers will work for the
PhotoKit Color 2 UB beta. PhotoKit Color
1.x serial numbers will not be accepted.
If you need to check
your eSellerate records for your receipt or your order number, click
here
NOTICE: BY POPULAR
DEMAND, PIXELGENIUS HAS MADE OUR PRODUCT
SERIAL NUMBERS CROSS-PLATFORM
Over the past year or so, a
large number of our users have found themselves
in mixed-platform environments, as a result
PixelGenius has decided that, starting
with THESE new versions, serial numbers
will work, cross-platform. So, if you have
a MacBook Pro laptop and a Windows tower,
the same serial number will work on either
machine. We will continue to sell both
Mac and Windows versions and maintain separate
product SKUs, but these new Mac and Windows
versions of our products will accept either
a valid Mac serial number or a valid Windows
serial number.
However, in order to accomplish
this, we've had to incorporate product
activation as part of this cross-platform
serial number scheme. So, just as Photoshop
since version CS2 has had product activation,
we've incorporated a new and improved activation
scheme from eSellerate (click HERE to
see more about product activation). Our
End User License Agreement (EULA) remains
the same. You are entitled to install and
now activate our products on two separate
computers-not to be used at the same time.
If you install and activate both a Macintosh
and Windows version, this will count as
your two activations. If you are having
issues activating please contact Tech Support
at the Support tab above. If for some reason
activating fails because you don't have
an updated eSellerate Engine installed
(this can happen if you have an older product
using eSellerate's engine) you can update
the eSellerate Engine at this download
page (for Mac and Windows).
Activation can be done automatically
over the Internet or manually if your machine
is not "net" connected. Note, you WILL
still need to have a computer handy that
is net connected to obtain your manual
activation ID key. To manually activate
your product click HERE.
As with Photoshop, you can,
when connected to the Internet, both activate
and deactivate your products should you
wish to move your licenses to different
computers. Note: manual deactivation is
not currently available or possible. We
will be posting Product Activation Info
Pages in the near future to explain the
exact process and provide Customer Support
for Activation issues. |
